Shipping policy
Order Processing Our orders are processed within 24-48 business hours after confirmation. Orders placed after 5 p.m. will be processed the next business day.
Domestic and International Shipping Options We offer a variety of shipping options to meet your needs:
- Standard Shipping: 3-5 business days within the USA.
- Express Shipping: 1-2 business days within the USA.
- International Shipping: 5-10 business days, subject to customs and destination country regulations.
Shipping Costs Shipping costs are calculated based on the weight and size of the order, as well as the destination distance. We offer free shipping for domestic orders over $60.
Return Policy If you’re not satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please visit our Return Policy page for more details.
Lost Packages In the event that your package is lost in transit, please contact us immediately. We will work with the carrier to locate your package or send a replacement.
Customs and Duties For international orders, the recipient is responsible for any customs, duties, and taxes imposed by their country’s customs regulations.
Changes to Shipping Policy We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Contact Us For any questions regarding our shipping policy, please contact us at sales@lost-thc.store.